• Delivery GuaranteeMonthly output exceeds 1500 tons

  • Green Factory ProductionThe building area is 40,000 square meters

  • Full-scale QC and R&D TeamHas a number of invention patents

About Us
   Home > About Us > FAQ > About Service
1. Do you offer technical support for furnace installation?

Yes. We provide technical guidance for the installation of refractory materials to ensure proper construction and performance. Our partner engineering team also has extensive experience in glass furnace design and installation. For different glass products, such as float glass, container glass, or specialty glass, the furnace structure and refractory configuration may vary. Based on the specific furnace design and operating conditions, we can recommend suitable refractory materials and provide technical support during installation.


2. How do I calculate the amount of refractory materials needed for my furnace?

The required quantity depends on the furnace design, furnace dimensions, and production capacity (daily output). Normally, the calculation is based on detailed furnace drawings and the refractory lining structure of each section. By analyzing the furnace layout and operating conditions, we can help determine the appropriate refractory types and quantities for different zones of the furnace.


3. How do you ensure the performance of your refractory materials at high temperatures?

We ensure high-temperature performance through advanced production technology, carefully selected high-quality raw materials, and strict quality control throughout the manufacturing process. Our refractory materials are designed to provide excellent resistance to high temperature, thermal shock, and glass corrosion, ensuring stable operation and long service life in glass furnaces.


4. What are the typical failures in glass furnace refractories?

Typical failures include cracks, corner or edge spalling, air holes, and corrosion caused by glass melt or high-temperature chemical reactions. These issues may occur due to improper material selection, thermal stress, or long-term exposure to aggressive furnace conditions. Proper refractory selection, correct installation, and good furnace operation are important for extending the service life of refractory materials.


5. How can I extend the lifespan of refractory materials in a furnace?

By using high-quality refractory materials and performing proper maintenance.


6. How do you test the quality of your refractory materials?

All products are tested according to national standards and verified through laboratory testing.


7. Do you offer post-installation technical support?

Yes, we provide technical support after installation.


8. Can you assist with the optimization of furnace operation?

Yes, our furnace engineers can assist with optimizing furnace operation.


9. What type of testing is required before using refractories in furnaces?

Physical property testing, chemical composition analysis, internal flaw detection, dimensional inspection, and pre-assembly.